Returns & Exchanges

At Brazilian Blowout, we stand behind the quality of our professional hair care products and offer a 30-day satisfaction guarantee for all purchases made through our official store. If you are not completely satisfied with your results, we are happy to assist you with a return or exchange to ensure your hair goals are met.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring the bottles are securely sealed to prevent leakage, and include a copy of your packing slip or RA confirmation.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for verification.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, we will process your refund to the original payment method or issue a store credit within 7-10 business days.